Performance Management Essay Example | Topics and Well Written Essays - 1000 words - 4

Performance Management - Essay Example Moreover, assessment of standards of such places can play a vital role in the identification of status of performance management system. The test identified 13 common rater errors. What are five of them? How would you use knowledge of those five to decide what is being done well and what is being done poorly in an organization’s behavioral assessment process? Some of the rate errors identified by the text are primacy, severity, leniency, attribution, contrast, and negativity errors. It is observed that all such rate errors facilitate in better carrying out of behavioral assessment process that are key to understand the status of performance in an organization. In specific, some of the rate errors help in carrying out effective decision-making processes. For instance, ratings for the entire period can be influenced by the performance in the beginning of such period through identification of primacy rate error. Secondly, actual performance of employees are not considered, and consistent rating of employees can be done by severity rate error that does the rating based on lower justification from the actual recording. On the other hand, leniency rate error is a diverse version of severity rate error that rates employees higher than allocated by their performance. In this regard, information gathered from common rate errors can play a vital r ole in assessing the performance in an organization. It is observed that managers and human resource department keeps on endeavoring to maintain and improve the quality performance in an organization, and a number of steps are taken to ensure the stability in the performance management system. In specific, on-job training and courses, on-job education, conferencing, assignments, and mentoring are some of the significant development activities that are organized for improving the effective performance in the organization. Statistics have indicated that every organization

Unit 6 Assignment Example | Topics and Well Written Essays - 250 words

Unit 6 - Assignment Example For the sake of customer safety and service, a similar language needs to be in place. The employees need to maintain excellent public relation patterns with the target customers. In doing so, customers feel welcomed and valued. It also promotes the business sales. In another way, a few employees without English knowledge may feel left out and alienated from others who are quick in expressing themselves in English. They may think they are being gossiped in the workplace. Differences in workplace subsides managers institute such changes. The disciplinary action needs to be clear to everyone. The disciplinary policy in workplace ensures that every member sticks to the directives. The employees are hence aware of the repercussions that accompany breaking of the law. Knowledge of the effects of law breaking will deter them from poor acts in the workplace. Therefore, in personal view, measures enforcing English speaking only at the workplace are good if implemented well. They result to good customer care and an improvement in public relation patterns (Ekkens and Winke 270). Ekkens, Kristin, and Paula Winke. â€Å"Evaluating Workplace English Language Programs.† Language Assessment Quarterly 2009 : 265–287. Retrieved from